[About]

[About me]

Hey! I’m JinYi, a User Experience (UX) Designer at Fidelity, where I lead a team driving innovative, user-centered solutions that shape the digital experience in a complex B2B2C fintech ecosystem.

My focus is transforming complex challenges into successful outcomes. I start by diagnosing complexity, diving deep to understand the true source of a problem. From there, I architect clarity, translating that understanding into a simple and actionable strategy. Ultimately, I drive outcomes, focusing on execution to deliver measurable growth and lasting value.

Everything should be made as simple as possible, but not simpler.

by Albert Einstein

[What Can I Do]

Diagnose Complexity

I break down messy, layered problems to uncover their root causes — not just symptoms — using deep research and systems thinking.

Diagnose Complexity

I break down messy, layered problems to uncover their root causes — not just symptoms — using deep research and systems thinking.

Diagnose Complexity

I break down messy, layered problems to uncover their root causes — not just symptoms — using deep research and systems thinking.

Architect Clarity

I turn insights into structured, human-centered strategies that simplify decision-making and guide users with ease.

Architect Clarity

I turn insights into structured, human-centered strategies that simplify decision-making and guide users with ease.

Architect Clarity

I turn insights into structured, human-centered strategies that simplify decision-making and guide users with ease.

Drive Outcomes

I focus on execution that delivers impact — designing experiences that create real growth, measurable results, and lasting value.

Drive Outcomes

I focus on execution that delivers impact — designing experiences that create real growth, measurable results, and lasting value.

Drive Outcomes

I focus on execution that delivers impact — designing experiences that create real growth, measurable results, and lasting value.

[Experience]

Fidelity

Sr. User Experience Designer

Apr 2023- Current

New York, United States

Luanch 0-1 product increase process efficiency and potential revenue up to 10-15%

Enhance the ordering process cutting processing time from 20 mins to 5 mins

Improved user satisfaction by 40% through research-driven updates.

Fidelity

Sr. User Experience Designer

Apr 2023- Current

New York, United States

Luanch 0-1 product increase process efficiency and potential revenue up to 10-15%

Enhance the ordering process cutting processing time from 20 mins to 5 mins

Improved user satisfaction by 40% through research-driven updates.

Fidelity

Sr. User Experience Designer

Apr 2023- Current

New York, United States

Luanch 0-1 product increase process efficiency and potential revenue up to 10-15%

Enhance the ordering process cutting processing time from 20 mins to 5 mins

Improved user satisfaction by 40% through research-driven updates.

PayPal

UX Designer

Apr 2022- Dec 2022

New York, United States

PayPal

UX Designer

Apr 2022- Dec 2022

New York, United States

PayPal

UX Designer

Apr 2022- Dec 2022

New York, United States

TransPerfect

UX Designer

Jun 2021 - Apr 2022

New york, United States

TransPerfect

UX Designer

Jun 2021 - Apr 2022

New york, United States

TransPerfect

UX Designer

Jun 2021 - Apr 2022

New york, United States

New-York Historical Society

Associate Exhibition Designer

Jun 2015 - Jun 2021

New York, United States

New-York Historical Society

Associate Exhibition Designer

Jun 2015 - Jun 2021

New York, United States

New-York Historical Society

Associate Exhibition Designer

Jun 2015 - Jun 2021

New York, United States

[Fun Facts]

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